An Anecdote cont

… This same Auckland service has themselves text me numerous times over recent years seeking last minute DJ’s to service their clients. I literally saved the day for that couple and they were rapt at the quality of the DJ I helped them to secure (a very notable NZ musician). The warning signs were there from early on with said Auckland service. The most important sign being their constantly failing to respond to communications from the client. I pride myself on prompt and clear communication, this is one of the most important aspects of any good client and supplier arrangement

It turned out that they had told the client they had a DJ secured for them. Said DJ, whom I spoke to around getting this sorted, was an extremely nice and helpful bloke. He was being forced to apologise for the Auckland service whom he had told several times over several months, that he was not available

A good DJ is expensive, and this Auckland service was very expensive for what they were to provide. That they had also failed to talk to the venue, compounded their sins. This venue had very strict controls on any outside equipment and the Auckland service’s price included a whole lot of gear that would ultimately not have been permitted to be used, gear the clients had paid for

 

An Important Tip

Still not naming names! Weddings can be quite loud, especially by the time a DJ or Band gets rolling. The tip here is, talk to your venue about whether they have ever had any noise complaints made against them and will the noise you intend to make be a problem. What do they do, what conditions might they impose on you around this problem

Said venue above has tried to negate issues around noise complaints from neighbours by buying a shrieky $800 sound system from a low cost supplier. This is the only audio gear they’ll allow. Even then, the venue till won’t let the DJ turn it up due the neighbours complaining. I wonder how they cope with a band?! The Wellington based DJ working for the Auckland service had no knowledge of the imposition of the no outside gear rule, something I discovered after a single phone call. He would have turned up to find his gear disallowed, again, gear the clients had paid for. To conclude, It is said that “you get what you pay for”, which is oft true. Sometimes, you don’t get what you paid for and then you’ve been ripped off!- Auckland service paid a full refund, but not till after they had contacted the client asking that my DJ submit his invoice to them for them to pay MINUS THEIR CUT! My DJ was paid direct by the client. A happy ending, but lots of unnecessary stress for the couple, 2 days out from their Wedding

My Responsibilities to my Clients

My clients need to know that I take my responsibilities to them very seriously. If you book me, I’m yours. If I’m unavailable for your chosen date, circumstance dependant, I’m open to helping source another DJ. I have a few I refer work on to

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